You are here:Home » FAQ


Tel: +86-512-58810663
Add: 13th, Floor, Guotai New World Plaza, No19, East Renmin Road, Zhangjiagang, Suzhou, Jiangsu, China

Most of our products have the CE certificate, including delivery bed ,operating table ,stretcher ,hospital bed and blood donation chair.All of the products have ISO13485:2003, this registraion is subject to the company maintaining a quality management system,to the above ,which will be monitored by

A. More communication. Clients can browse our company website frequently and chat with our sale representatives freely. If the customers want to know more something about our company, they can send us emails; talk with us on the MSN, Yahoo Message and Skype etc. B. If possible, customers will be war

Generally, our price is valid within one month from the date of quotation. The price will be adjusted appropriately according to the price fluctuation of raw material and changes in market. You can inquiry us per month if you need or we can send you our price list regularly, but you should provide u

Of course, everything will be prepared in advance if it is necessary. Generally, it is requirement that customers must have build agency relationship or business relationship with our company.

This depends on the quantities of your order and models. In general , the delivery time of the small product is within one week, such as Color Doppler Ultrasound , ECG ,B ultrasound scanner , operating table and infant incubator . AS to the stretcher , it usually takes two weeks to complete and deli

About US: As the WANROOEMED is large-scale health care system solution Providers, we focus on patient needs, continuous innovation, close to the clinical needs of people around the world to help improve medical conditions, reduce health care costs. So far, WANROOEMED products and solutions are deplo

According to our company rule. If the total amount is or over fifty thousand US Dollar , our company will send technicians to the customers location to install the equipment and train them how to operate and maintain the machines. Of course we also have to consider the cost, communication language a

Yes! We can send you some original product catalogues. As for new customer, please bear the delivery cost and we will deduct it from the first order.

At Present,Our customers come from the United States, Britain, Thailand, India, the Netherlands, the Democratic Republic of the Congo, Saudi Arabia, Nigeria, Kenya,Bangladesh, etc., all over the world.

After the warranty period, we are still responsible for after-sales service, but you need to be charged some costs. As long as the useful life of the equipment is unexpired, we will provide paid services, divided into the following special conditions: A. Video guide maintenance, if the parts do not

A. Our company ,Jiangsu Rooe Medical Technology Co.,Ltd was set up in 2011 ,which has operated for 7 years .We got the Corporate Business License that issued by Administration of Industry and Commerce of Guangzhou, Obtained the medical device license issued by the US Food and Drug Administration. It

A. We get the video of the installing or the fault of the machine by the internet on line and our technical staffs will do the judgment and advice how to solve the problem. It is for free to offer you this service.B. Normally, if some spare parts of medical product have broken and can’t be repaired

A. The free warranty is one year from the day of Commissioning qualified. If there is any fault for our products within the free warranty period, we will repair it and change the fault assembly for free.B. We will attach the spare parts which is easy to be broken when shipment, it is convenient for

You can buy the product from our company directly.Normally the procedure is :Choose products, inquire online ,sign contract ,payment by T/T、 L/C、western union、Paypal ,contact the shipping company to delivery the goods to your country.